Design content for equal access.
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Make content accessible
People can experience ongoing, temporary or situational barriers to access information they need. Help them by designing accessible and inclusive content.
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Agency responsibilities and commitments
Accessibility is a mandatory standard for government agencies. Test your content against the Web Content Accessibility Guidelines (WCAG) success criteria. Agencies should commit to improving their performance against the standard.
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Apply accessibility principles
User needs are at the heart of the Web Content Accessibility Guidelines (WCAG). When you take user needs into account, applying accessibility principles becomes simpler, though not necessarily easier.
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Design for accessibility and inclusion
How we design has a direct influence on what we design. Inclusive design means that the products and services we create work for everyone.
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Literacy and access
Literacy can be a barrier to access for Australian users. Writing to an Australian year 7 level makes content usable for most people.
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How people read
Write and design content that matches how users read. Use short sentences and simple structure.
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Inclusive language
Use language that is culturally appropriate and respectful of the diversity of Australia’s peoples.